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Chat Room or IRC Channel?
Posted: Wed Sep 08, 2010 11:45 am
by john_in_houston
Hi,
Is there a chat room on the russian page, or an IRC channel? It would be neat to talk to each other in real time.
John M.
Re: Chat Room or IRC Channel?
Posted: Fri Sep 24, 2010 9:26 pm
by Michael Raduga
John, there is no any chat or something like that. Any usefull tips must be stored forever and people must be able to read them in anytime. Otherwise I will have to answer on the every single question hundreds times
Re: Chat Room or IRC Channel?
Posted: Tue Mar 01, 2011 8:31 pm
by akusoy
IRC is a good idea, you dont have to camp there all the time. Just people can talk to each other about some topic or experience.
Its not customer support just a chat room.
Re: Chat Room or IRC Channel?
Posted: Tue Mar 01, 2011 10:45 pm
by Michael Raduga
No chat is my principle based on big experience in web communications
I have the most popular forum on OBE/LD/AP theme in Russia(100k posts) and I know that in 99% of all cases people use the forum not for sharing experiences but just for reading it! The forum is a great source of information. It is very important that you post your thoughts, questions, answers and ideas right here. It will help to many other people who read it, And it will be available forever but not for a few minutes like in a chat.
My presence here isn't a "customer service". 99,9% of people use only free information. So it is my own wish
Re: Chat Room or IRC Channel?
Posted: Sat Mar 26, 2011 4:32 pm
by john_in_houston
1-800-out of body travel, customer support line, this is Michael, how can I help you today?